You’re not only here to help fix technical issues, but also provide an incredible customer experience. You effortlessly engage, explaining step by step solutions with patience and an approach tailored to each individual customer. You can multitask across systems and applications, analyze, isolate and resolve a variety of complex technical issues, and comfortably navigate a technical environment. You have excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time. You’re enamored by the way things operate, and have the ability to figure out how technology works when things go wrong. You’re a problem solver and easily connect with customers! You exceed their expectations with your guidance, knowledge, and real passion for technology.
Apple mac technical support free#
Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window). Īpple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Learn more about the E-Verify program (Opens in a new window).
If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.Īpple participates in the E-Verify program in certain locations as required by law.
Īpple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. We will verify the vaccination status of all New York City team members who are working at an Apple store, office or partner store in New York City. Īpple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. Īpple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Learn more about your EEO rights as an applicant (Opens in a new window). We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Ultimately, it’s about enriching customers’ lives by reconnecting them with what they love about their Apple experience.Īpple is an equal opportunity employer that is committed to inclusion and diversity.
Apple mac technical support professional#
You’ll grow your career skills, too, because leaders here take an active role in your professional development. Along the way, you’ll be updating your technical know-how and educating team members about technical issues. As a Genius, you’ll be certified to perform Mac and mobile device hardware repairs, and you’ll provide other hands-on technical support. Use your people skills and problem-solving talent to ensure that customers get swift resolutions to technical problems of every kind. See available Technical Specialist roles Genius: Full-Time At Apple, the learning never ends, and team members continually support each other. You’ll gain more technical expertise through mentoring from experienced Genius technicians, and you’ll grow professionally through development from store leadership. You’ll be our customers’ human connection to Apple: empathetic, friendly, and real - this is more about restoring relationships than repairing technology. In this role, you won’t be expected to repair hardware. We’ll provide the training you need to get new owners started and help current owners troubleshoot their mobile devices. Technical Specialist: Full-Time or Part-Time See which role best matches your experience.